How to Download

Not all browsers and operating systems perform alike, but these easy-to-follow directions will work with almost all computers.

1. On the page of the audiobook you are purchasing, next to its cover, click the add to cart button and you will be taken to the Shopping Cart. Your order will remain in the cart for about a week, in case you don't want to complete the process at this time. You can continue to browse the site and return to your order at any time by clicking the Shopping Cart link on any page.
   • Enter your email address in case we need to contact you, and so we may identify you in our system.
   • If you were given a promotional code, enter it in the space provided. Leave the space blank if you do not have a promotional code.
   • Click Process Order button and you will be taken to Contact Information.
2. CONTACT INFORMATION PAGE: Fill-in the requested information. If you have questions, suggestions, or comments, please write in the Questions box.
   • Click the Process Order button and you will be taken to Confirmation Page.
3. CONFIRMATION PAGE: Appearing will be the title of your audiobook(s), price, and your email address.
   • If everything is correct, click the Credit Card Processing button.
   • If there's an error, use your browser's “back” button and fix the error.
4. CREDIT CARD PAGE: Fill-in the requested information.
   • Once your card is approved, you will be taken automatically to the Download page.
5. DOWNLOAD PAGE: Your order will remain available for 30 days. You may download and re-download during the 30 day period. Be sure to bookmark this page so you can come back to it.
   • To download entire audiobook (recommended option), click “entire audiobook in a zipped directory”.
     Once the download has completed, locate the zip file on your computer. For most computers, downloads go either to the desktop or to a special downloads folder. Double click the zip file to unzip it*. This will produce a folder which contains the mp3 files. Drag this folder to your media player** (iTunes or other). The audiobook should be automatically imported into your player.
   • To download by chapters or files, click on each chapter or file.
     Unfortunately, different browsers and operating systems hande this type of link differently. Generally, the file will start to play as it loads into your browser. Once it has finished loading, there should be a black triangle on the right side of the player UNLESS you're using Safari 4 as your browser. Click the triangle, and you'll get a series of options. Select “save as source” to save the file to your computer. Locate the file on your computer, and drag it to your media player (iTunes or other).

Notes:

* Most computers come with software to unzip files pre-installed. If double clicking doesn't unzip the file, you may need to download and install software such as the Stuffit Expander or WinZip. There are several free options available for any operating system.

** You'll need a player to listen to your MP3s. If you don't know if you have one or not, double-click the first MP3 file. If it opens successfully, you're home free. If your computer doesn't know what to do with an MP3, you'll need to download and install a player. There are many options, but we recommend iTunes, which is free for Mac or Windows.

GUARANTEE

Please notify us within thirty days of purchase should you experience technical problems with the program and we will refund your money in full.